{"id":3720,"date":"2022-12-02T10:41:02","date_gmt":"2022-12-02T09:41:02","guid":{"rendered":"https:\/\/www.ayes.cz\/sluzby-a-podpora\/"},"modified":"2025-03-20T11:35:10","modified_gmt":"2025-03-20T10:35:10","slug":"services-and-support","status":"publish","type":"page","link":"https:\/\/www.ayes.cz\/en\/services-and-support\/","title":{"rendered":"Services and Support"},"content":{"rendered":"<section class=\"l-section wpb_row height_custom\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><nav class=\"w-menu us_custom_33b9ee00 custom-submenu-wrapper layout_hor style_links us_menu_1\" style=\"--main-ver-indent:0.8em;--main-hor-indent:0.8em;--main-color:inherit;\"><ul id=\"menu-services-and-support\" class=\"menu\"><li id=\"menu-item-9265\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9265\"><a href=\"https:\/\/www.ayes.cz\/en\/services-and-support\/\">Services and Support<\/a><\/li><li id=\"menu-item-9266\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9266\"><a href=\"https:\/\/www.ayes.cz\/en\/rental-of-smart-glasses\/\">Rental of smart glasses<\/a><\/li><\/ul><style>@media ( max-width:767px ){.us_menu_1 .menu{display:block!important}.us_menu_1 .menu>li{margin:0 0 var(--main-gap,0)!important}}<\/style><\/nav><div class=\"w-separator size_custom\" style=\"height:3rem\"><\/div><h1 class=\"w-text us_custom_eb849559\"><span class=\"w-text-h\"><span class=\"w-text-value\">Services and Support<\/span><\/span><\/h1><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p style=\"text-align: center;\">For technologies such as smart glasses, augmented and virtual reality, or other digital tools to truly bring value to both employees and the company, it is not enough to simply purchase any available hardware and software.<\/p>\n<p style=\"text-align: center;\">The possibilities of digitalizing production and business processes using these technologies vary significantly, as do the knowledge levels of employees responsible for their implementation. At AYES, we are aware of this, which is why we offer customers different levels of services \u2013 from initial familiarization with the technology and analysis of production processes to assistance with implementing projects on a global scale.<\/p>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"g-cols wpb_row via_flex valign_top type_default stacking_default\" style=\"--additional-gap:1rem;\"><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner us_custom_90f20810\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_small\"><\/div><div class=\"w-image us_custom_c69b5762 align_none\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.ayes.cz\/wp-content\/uploads\/2022\/10\/product-1024x576.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.ayes.cz\/wp-content\/uploads\/2022\/10\/product-1024x576.png 1024w, https:\/\/www.ayes.cz\/wp-content\/uploads\/2022\/10\/product-300x169.png 300w, https:\/\/www.ayes.cz\/wp-content\/uploads\/2022\/10\/product-600x338.png 600w, https:\/\/www.ayes.cz\/wp-content\/uploads\/2022\/10\/product.png 1668w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div><\/div><div class=\"w-separator size_small\"><\/div><h3 class=\"w-text\"><span class=\"w-text-h\"><span class=\"w-text-value\">Assistance with selecting the right hardware and software<\/span><\/span><\/h3><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Are you planning to purchase smart glasses for your business but unsure which hardware and software solution is the best for your needs? We are suppliers of most of the hardware and software solutions on the market and have extensive experience with implementation to industrial companies, even on a global level. If you are interested, we also provide follow-up training for your staff, even as online training. <\/p>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-btn-wrapper align_center\"><a class=\"w-btn us-btn-style_3\" id=\"Assistance with selecting the right hardware and software\" href=\"#spu-3429\"><span class=\"w-btn-label\">Enquire Now<\/span><\/a><\/div><div class=\"w-separator size_small\"><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner us_custom_90f20810\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_small\"><\/div><div class=\"w-image has_ratio align_none\"><div class=\"w-image-h\"><div style=\"padding-bottom:56.25%\"><\/div><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.ayes.cz\/wp-content\/uploads\/2023\/01\/Sluzby-a-podpora-Uvod-do-problematiky-1024x683.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/><\/div><\/div><div class=\"w-separator size_small\"><\/div><h3 class=\"w-text\"><span class=\"w-text-h\"><span class=\"w-text-value\">Intro to the topic<\/span><\/span><\/h3><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Our customers don\u2019t always have a clear idea from the outset of how they can effectively utilize technologies such as smart glasses, augmented and virtual reality, or other digital tools.<br \/>\nThis is completely understandable, as there are many ways to implement these technologies in industrial enterprises.<br \/>\nOrder our services and gain your first valuable experience with innovative digital technologies. Our specialists will visit you personally, bring samples of various types of smart glasses and other devices, and explain everything in detail and in an easily understandable way.<\/p>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-btn-wrapper align_center\"><a class=\"w-btn us-btn-style_3\" id=\"Intro to the topic\" href=\"#spu-3429\"><span class=\"w-btn-label\">Enquire Now<\/span><\/a><\/div><div class=\"w-separator size_small\"><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner us_custom_90f20810\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_small\"><\/div><div class=\"w-image has_ratio align_none\"><div class=\"w-image-h\"><div style=\"padding-bottom:56.25%\"><\/div><img decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/www.ayes.cz\/wp-content\/uploads\/2023\/01\/Sluzby-a-podpora-Analyza-vyrobnich-procesu-1024x536.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/><\/div><\/div><div class=\"w-separator size_small\"><\/div><h3 class=\"w-text\"><span class=\"w-text-h\"><span class=\"w-text-value\">Analysis of production processes<\/span><\/span><\/h3><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Do you want to evaluate the real possibilities of utilizing technologies such as smart glasses, augmented and virtual reality, quality control, or artificial intelligence in your company, but you\u2019re not familiar with the market offerings? Would you like to test different applications? Our specialists will visit you, walk through your entire production with you to identify the areas with the highest potential, and then develop an in-depth analysis. This is the only way you will be able to make the right decisions about where technology makes sense and where it doesn&#8217;t.<\/p>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-btn-wrapper align_center\"><a class=\"w-btn us-btn-style_3\" id=\"Analysis of production processes\" href=\"#spu-3429\"><span class=\"w-btn-label\">Enquire Now<\/span><\/a><\/div><div class=\"w-separator size_small\"><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_custom\" style=\"height:1rem\"><\/div><div class=\"g-cols wpb_row via_flex valign_top type_default stacking_default\" style=\"--additional-gap:1rem;\"><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner us_custom_90f20810\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_small\"><\/div><div class=\"w-image has_ratio align_none\"><div class=\"w-image-h\"><div style=\"padding-bottom:56.25%\"><\/div><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.ayes.cz\/wp-content\/uploads\/2023\/01\/Sluzby-a-podpora-XR-workshop-1024x683.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/><\/div><\/div><div class=\"w-separator size_small\"><\/div><h2 class=\"w-text\"><span class=\"w-text-h\"><span class=\"w-text-value\">XR workshop<\/span><\/span><\/h2><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Have you already selected\u00a0 the area where you want to use smart glasses, augmented reality, and virtual reality, but don\u2019t \u00a0know which type of glasses and software will be the most appropriate?\u00a0Based on your request for a specific production area, we will come to you and present all available solutions. We&#8217;ll bring along multiple hardware and software so you can try everything out and compare the differences between the technologies yourself. The XR workshop normally takes 1 working day, including preparing demos already with your data.<\/p>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-btn-wrapper align_center\"><a class=\"w-btn us-btn-style_3\" id=\"XR workshop\" href=\"#spu-3429\"><span class=\"w-btn-label\">Enquire Now<\/span><\/a><\/div><div class=\"w-separator size_small\"><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner us_custom_90f20810\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_small\"><\/div><div class=\"w-image has_ratio align_none\"><div class=\"w-image-h\"><div style=\"padding-bottom:56.25%\"><\/div><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.ayes.cz\/wp-content\/uploads\/2023\/01\/Sluzby-a-podpora-Pronajem-bryli-a-testovani-1024x683.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/><\/div><\/div><div class=\"w-separator size_small\"><\/div><h2 class=\"w-text\"><span class=\"w-text-h\"><span class=\"w-text-value\">Smart glasses rental and testing<\/span><\/span><\/h2><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Have you gone through our XR workshop, are you clear about which smart glasses you want to use and for which activity, but are still hesitant to take the plunge? You don&#8217;t have to buy the solution you&#8217;re considering right away to test it. We can even rent it for an adequate period of time so that you have time to think over, test it at various workplaces and demonstrate it internally to all potentially interested departments (production, service, maintenance, IT, etc.). Throughout the entire period, we are fully available to answer all your questions. The outcome of the testing should also be the selection of the most suitable workplace to run the POC. <\/p>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-btn-wrapper align_center\"><a class=\"w-btn us-btn-style_3\" id=\"Smart glasses rental and testing\" href=\"#spu-3429\"><span class=\"w-btn-label\">Enquire Now<\/span><\/a><\/div><div class=\"w-separator size_small\"><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner us_custom_90f20810\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_small\"><\/div><div class=\"w-image has_ratio align_none\"><div class=\"w-image-h\"><div style=\"padding-bottom:56.25%\"><\/div><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.ayes.cz\/wp-content\/uploads\/2023\/01\/Sluzby-a-podpora-POC-pilotni-provoz-1024x683.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/><\/div><\/div><div class=\"w-separator size_small\"><\/div><h2 class=\"w-text\"><span class=\"w-text-h\"><span class=\"w-text-value\">POC<\/span><\/span><\/h2><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>POC at the selected workplace will allow testing the use of technologies such as smart glasses, augmented and virtual reality, quality control, or artificial intelligence in real-world operations. Our team will support you in defining, designing, implementing and reviewing the solution that best suits your needs. The standard pilot period is 1-3 months and all employees at the selected workplace will receive proper initial training. This phase includes a final evaluation against pre-determined and agreed criteria, including feedback from users. These findings are then used and taken into account when deciding on permanent deployment to the process.<\/p>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-btn-wrapper align_center\"><a class=\"w-btn us-btn-style_3\" id=\"POC\" href=\"#spu-3429\"><span class=\"w-btn-label\">Enquire Now<\/span><\/a><\/div><div class=\"w-separator size_small\"><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_custom\" style=\"height:1rem\"><\/div><div class=\"g-cols wpb_row via_flex valign_top type_default stacking_default\" style=\"--additional-gap:1rem;\"><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner us_custom_90f20810\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_small\"><\/div><div class=\"w-image has_ratio align_none\"><div class=\"w-image-h\"><div style=\"padding-bottom:56.25%\"><\/div><img decoding=\"async\" width=\"1024\" height=\"413\" src=\"https:\/\/www.ayes.cz\/wp-content\/uploads\/2022\/12\/Implementace-a-standardizace-1024x413.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/><\/div><\/div><div class=\"w-separator size_small\"><\/div><h2 class=\"w-text\"><span class=\"w-text-h\"><span class=\"w-text-value\">Implementation and standardisation<\/span><\/span><\/h2><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>If the pilot run and the selected solution meet your expectations, we will then help you with implementation and standardization into the company structure and processes, or with expansion to other company sites, even on a global level. Our company has successfully implemented <a href=\"https:\/\/www.ayes.cz\/en\/success-stories\/\">several projects<\/a> with major international companies.<\/p>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-btn-wrapper align_center\"><a class=\"w-btn us-btn-style_3\" id=\"Implementation and standardisation\" href=\"#spu-3429\"><span class=\"w-btn-label\">Enquire Now<\/span><\/a><\/div><div class=\"w-separator size_small\"><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner us_custom_90f20810\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_small\"><\/div><div class=\"w-image has_ratio align_none\"><div class=\"w-image-h\"><div style=\"padding-bottom:56.25%\"><\/div><img decoding=\"async\" width=\"1024\" height=\"515\" src=\"https:\/\/www.ayes.cz\/wp-content\/uploads\/2023\/01\/Sluzby-a-podpora-Skoleni-zamestnancu-1024x515.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/><\/div><\/div><div class=\"w-separator size_small\"><\/div><h2 class=\"w-text\" id=\"Employee training\"><span class=\"w-text-h\"><span class=\"w-text-value\">Employee training<\/span><\/span><\/h2><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>All employees who will be working with new digital technologies will be properly trained by our experts. This will prevent improper use that could negatively impact the success of the project.\u00a0Subsequently, these technologies can be incorporated as a standard training tool during the recruitment of new employees. Content preparation is very simple and does not require any special IT knowledge.<\/p>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-btn-wrapper align_center\"><a class=\"w-btn us-btn-style_3\" id=\"Employee training\" href=\"#spu-3429\"><span class=\"w-btn-label\">Enquire Now<\/span><\/a><\/div><div class=\"w-separator size_small\"><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner us_custom_90f20810\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_small\"><\/div><div class=\"w-image has_ratio align_none\"><div class=\"w-image-h\"><div style=\"padding-bottom:56.25%\"><\/div><img decoding=\"async\" width=\"900\" height=\"675\" src=\"https:\/\/www.ayes.cz\/wp-content\/uploads\/2023\/01\/smlouvy.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/><\/div><\/div><div class=\"w-separator size_small\"><\/div><h2 class=\"w-text\"><span class=\"w-text-h\"><span class=\"w-text-value\">Service contracts<\/span><\/span><\/h2><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Our service contracts are prepared in several levels of technical support. All customers under a service contract are guaranteed maximum availability of our specialists, express replacement of hardware in case of failure, fast and professional intervention and appropriate solution of every problem throughout the entire cooperation. <\/p>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-btn-wrapper align_center\"><a class=\"w-btn us-btn-style_3\" id=\"Service contracts\" href=\"#spu-3429\"><span class=\"w-btn-label\">Enquire Now<\/span><\/a><\/div><div class=\"w-separator size_small\"><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_custom\" style=\"height:1rem\"><\/div><div class=\"g-cols wpb_row via_flex valign_top type_default stacking_default\" style=\"--additional-gap:1rem;\"><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner us_custom_90f20810\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_small\"><\/div><div class=\"w-image has_ratio align_none\"><div class=\"w-image-h\"><div style=\"padding-bottom:56.25%\"><\/div><img decoding=\"async\" width=\"850\" height=\"425\" src=\"https:\/\/www.ayes.cz\/wp-content\/uploads\/2023\/01\/erp-system-850.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/><\/div><\/div><div class=\"w-separator size_small\"><\/div><h2 class=\"w-text\"><span class=\"w-text-h\"><span class=\"w-text-value\">Integration with PLM, ERP, WMS, MES, asset management or field service applications<\/span><\/span><\/h2><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The full potential of smart glasses depends on the depth of their integration into enterprise systems and applications. Only then will the technology become a fully-fledged part of the digitization of the enterprise. Our company will help you conduct an analysis that defines all relevant connection options <\/p>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-btn-wrapper align_center\"><a class=\"w-btn us-btn-style_3\" id=\"Integration with ERP, WMS, MES, asset management or field service applications\" href=\"#spu-3429\"><span class=\"w-btn-label\">Enquire Now<\/span><\/a><\/div><div class=\"w-separator size_small\"><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Services and SupportRental of smart glassesServices and SupportFor technologies such as smart glasses, augmented and virtual reality, or other digital tools to truly bring value to both employees and the company, it is not enough to simply purchase any available hardware and software. The possibilities of digitalizing production and business processes using these technologies vary...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3720","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Services and Support | AYES<\/title>\n<meta name=\"description\" content=\"Mo\u017enost, jak digitalizovat v\u00fdrobu se u ka\u017ed\u00e9 spole\u010dnosti li\u0161\u00ed. 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