Year of implementation: 2021
Industry: Metallurgical industry
Country: Slovak republic
Customer’s website: Heneken.com
Remote Diagnostics and Real-time Troubleshooting Support
Using RealWear HMT-1 smart glasses, we connected technicians with experts and enabled remote diagnostics and real-time troubleshooting support in Heneken s.r.o.
Heneken s.r.o. has been a major supplier of non-ferrous metals in the form of ingots, such as aluminium, magnesium, magnesium, zinc, lead and aluminium-based master alloys, since 2007.
Heneken is headquartered in Bratislava, with offices in Europe, the USA and Asia, and has an extensive logistics network that includes warehouses in Rotterdam, Koper, Trieste, Brno, Istanbul, Baltimore and Bratislava. Every month, the company supplies thousands of tons of raw materials to partners around the world.
Examples of use smart glasses RealWear HMT-1 in Heneken
Troubleshooting technical problems on gas melting furnace and damper adjustment
Adjusting the casting belt and solving the automatic knocking
Immediate solution of operational problems with new furnace technologies
Presentation of technology to customers who cannot travel due to restrictions
„RealWear HMT-1 greatly simplified our cooperation with partners around the world and increased the efficiency of remote service.“
Head of Production